There are certain situations where only partial refunds are granted:.Once your return is received and inspected, your refund will automatically go back to your original form of payment used for the purchase.We cannot guarantee that we will receive your returned item. If you are shipping an item over $75 in value, you should consider using a trackable shipping service or purchasing shipping insurance. To return your product, you should mail your product to: Orilis LED Lighting Solutions, 131 Candace Drive, Maitland, FL, 32751, United States. If you receive a refund, the cost of shipping will be deducted from your refund. You will be responsible for paying for your own shipping costs for returning your item. It must also be in the original packaging.
4 ft. replacement wraparound lens full#
To be eligible for a return with full refund, your item must be unused and in the same condition that you received it. If 30 days have gone by since the date of your purchase, unfortunately we can’t offer you a refund or exchange. Most items in new condition and returned within 30 days or receipt will receive a refund or exchange.
4 ft. replacement wraparound lens how to#
We will respond quickly with instructions for how to return the item(s) from your order. If you need to return an item please contact us with your order number and details about the product you would like to return. Please don't hesitate to email us with any questions!
If you have a need to exercise your warranty and your product is not located in the United States please contact customer service for further information. Warranties can only be honored within the United States. Please note that we may ask for damaged item(s) or parts to be shipped back to the manufacturing warehouse in order to receive a replacement. We will also require images of any damages to your item(s).
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